Qrite Support Center

Shopify - Getting Started

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Getting started with customer feedback: New to Qrite? Read this!

Shopify App - FAQ

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How to change/ modify customer feedback questions on Qrite?
How to add/ change reward coupons for customer feedback?
How to add/ change/ edit the customer feedback request email on Qrite?
How to add/ change/ edit the customer feedback request SMS on Qrite?
Understanding your customer feedback reports on Qrite
Understanding case alerts on Qrite for customer feedback
How do you take action on customer feedback with Qrite?
Supported countries for SMS
How can I change my Qrite pricing plan?
How do I uninstall Qrite customer feedback app from my store?
How do I select or change my request customer feedback channels on Qrite?

Shopify App - Integrations

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Zendesk integration, how does it work?
HelpDesk integration, how does it work?
Hubspot integration, how does it work?
Freshdesk integration, how does it work?
TripAdvisor integration, how does it work?
Slack integration
Google Reviews integration, how does it works?
Intercom integration, how does it work?
Gorgias integration, how does it work?
Facebook integration, how does it works?
Trustpilot integration, how does it works?
Yelp integration, how does it work?
Microsoft Bing, how does it work?
Foursquare integration, how does it work?

Qrite - General FAQ

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What is Qrite?
Why Qrite?
Is Qrite just a link to an online feedback form?
Do my customers have to use an app to provide feedback?
Can I sign up as a foreign (outside of The Netherlands) company?
What are the conditions to use Qrite?
Which products/services are not supported by Qrite?
I’m a minor, can I still sign up for Qrite?

QR-codes

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What is a QR-code?
How do you use a QR-code?
What is the added value of QR-codes?
Do people know what a QR-code is?
Can I add a QR-code to my website?
On which devices can you use qrite?
What is a good app to scan QR-codes?
Can I scan QR-codes on my device?
What’s the conversion on scanning QR-codes?

Privacy and security

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Is Qrite GDPR/AVG-proof?
What kind of data do you collect?
Who owns the feedback data?
Where is the data stored?

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Shopify App - Integrations
Slack integration

Slack integration

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