Freshdesk integration, how does it work?

Freshdesk is a powerful software tool to keep track of all your customer communication. FreshDesk is the place to receive the need care emails!

What is a need care email?

A need care email is an email we send to you if a customer is unhappy. We enclose all the details to reach out and turn the customer into a happy or passive customer.


Because 1 unhappy customer will tell – on average – 12 other people that they are unsatisfied. Oops. We don’t want this:

How do I integrate Qrite in my FreshDesk?

  • Make a special FreshDesk email address and connect to your Freshdesk. See how:
  • Put this email into the need care box.
  • Press save.

Lets turn unhappy ones into happy ones!

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