Gorgias integration, how does it work?

Gorgias is a software tool that keeps track of all your customer communication. Gorgias is the place to receive the need care emails!

What is a need care email?

A need care email is an email we send to you if a customer is unhappy. We enclose all the details to reach out and turn the customer into a happy or passive customer.


Because 1 unhappy customer will tell – on average – 12 other people that they are unsatisfied. Oops.

We want this:

How do I integrate Qrite in my Gorgias?

  • In Gorgias go to: Settings > Integrations > Email.
  • Use an existing email or
  • Add email address and make a special email for your need care emails.
  • Put this email into the need care box.
  • Press save.

Lets turn unhappy ones into happy ones!

What are your Feelings