Gorgias is a software tool that keeps track of all your customer communication. Gorgias is the place to receive the need care emails!
What is a need care email?
A need care email is an email we send to you if a customer is unhappy. We enclose all the details to reach out and turn the customer into a happy or passive customer.
Because 1 unhappy customer will tell – on average – 12 other people that they are unsatisfied. Oops.
We want this:
How do I integrate Qrite in my Gorgias?
- In Gorgias go to: Settings > Integrations > Email.
- Use an existing email or
- Add email address and make a special email for your need care emails.
- Put this email into the need care box.
- Press save.
Lets turn unhappy ones into happy ones!