Do my customers have to use an app to provide feedback?

No. If your customers click on the link they will go to a website where they can answer the questions.

Are you also using QR-codes to gather feedback?

On phones with Android 9.o or iOS 11.0 or higher, you can just scan a QR-code with the normal camera function. On older/different phones you will need a third-party app to scan QR-codes.

There are a lot of these apps and most of them are completely free to use. In the Google Play store you can find our QR-code scanner.

What are your Feelings