Intercom is a cross-platform software tool that keeps track of all your customer communication. Intercom is the place to receive the need care emails!
What is a need care email?
A need care email is an email we send to you if a customer is unhappy. We enclose all the details to reach out and turn the customer into a happy or passive customer.
Because 1 unhappy customer will tell – on average – 12 other people that they are unsatisfied. Oops. We want this:
How do I integrate Qrite in my Intercom?
- Find the right email by clicking on: https://app.intercom.com/a/apps/_/settings/email-forwarding (make sure you are Intercom account is active)
- Put this email into the need care box.
- Press save.
Lets turn unhappy ones into happy ones!