Stop digging through all your feedback data, connect Qrite with HelpDesk and find your feedback data in your helpdesk.

What is a need care email?

A need care email is an email we send to you if a customer is unhappy. We enclose all the details to reach out and turn the customer into a happy or passive customer.

Why?

Because 1 unhappy customer will tell – on average – 12 other people that they are unsatisfied. Oops.

We want happy customers…. 🙂

How do I integrate Qrite in my HelpDesk software?

• Make a special Zendesk email address and connect to your HelpDesk. See how: https://support.freshdesk.com/support/solutions/articles/37541
• Put this email into the need care box.
• Press save.

Lets turn unhappy ones into happy ones!