Gorgias is a software tool that keeps track of all your customer communication. Gorgias is the place to receive the need care emails!

What is a need care email?

A need care email is an email we send to you if a customer is unhappy. We enclose all the details to reach out and turn the customer into a happy or passive customer.

Why?

Because 1 unhappy customer will tell – on average – 12 other people that they are unsatisfied. Oops.

We want this:

How do I integrate Qrite in my Gorgias?

• In Gorgias go to: Settings > Integrations > Email.
• Use an existing email or
• Add email address and make a special email for your need care emails.
• Put this email into the need care box.
• Press save.

Lets turn unhappy ones into happy ones!