Qrite will create tickets in your Hubspot for every unhappy customer so your agents can reach out and give the customer the best solution. Before you know it, your NPS is improving and on its way to becoming world-class!

How does it work?

A need care email is an email we send to you if a customer is unhappy. We enclose all the details to reach out and turn the customer into a happy or passive customer.

Why?

Because 1 unhappy customer will tell – on average – 12 other people that they are unsatisfied. Oops.

We want happy customers…. 🙂

How do I integrate Qrite in my Hubspot software?

• Make a special Hubspot email address and connect to your Hubspot Conversation inbox. See how: https://knowledge.hubspot.com/conversations/create-a-conversations-inbox#connect-a-team-email-channel
• Put this email into the need care box.
• Press save.

Lets turn unhappy ones into happy ones!